Frequently Asked Questions
Answers to common questions from how the wash works to how to sign up for a membership.
Membership FAQs*
An unlimited membership lets you wash your car as often as you like at any Quick Quack location. You can purchase an unlimited car wash membership for any of our three wash packages. An unlimited car wash membership provides great value and is an easy way to ensure that you Don't Drive Dirty®.
To purchase a membership, select your preferred wash package. From there, visit myQQ to sign up. It only takes a few minutes to register and create an account. Then add your license plate number or VIN so your car can be quickly identified when you visit any Quick Quack. You can also sign up at any Quick Quack Car Wash location.
You can add up to four vehicles to any unlimited car wash subscription–so everyone in your flock can drive happy in a clean car. You can add more cars to your plan by signing onto your account at myQQ, our member portal, or at any Quick Quack location.
Yes. You can change your membership plan by submitting a request or asking a car wash Team Member to submit a request for you.
Yes. You can cancel your membership at any time. Please visit Contact us, select “Request Cancel” and complete the form. You can also call us at 888-772-2792 and a Customer Care Representative can assist you. Since you’ll already have paid for the current pay period, your membership will stay active through the end of the current period. No further payments will be drawn.
How the Wash Works
Going through the car wash is fast and easy. A Team Member will check you in and guide you into the car wash conveyor. Once in position, you’ll put your car in neutral, take your foot off the brake and hands off the wheel. Your car will be guided on our conveyor through multiple stages of treatments, rinses and coatings to get your car cleaned, shined and dried in 3 minutes or less.
No. We use a brushless system that is effective at removing dirt. Our spinning wraps are made with hand-cut cloth strips that are gentle on your cars surface. And we use eco-friendly, pH balanced soaps to get your car clean without harming the paint.
Quick Quack Car Wash accepts all kinds of vehicles through the wash as long as they don’t exceed 7’2” or have a tire width wider than 13.5”. Things that cannot go through the wash include:
- Dually trucks
- Vehicles with bike racks attached
- Non-standard hitches (some locations cannot accept any hitches)
- Trucks with beds that are not completely empty
- Vehicles that are covered in hardened mud that breaks off in chunks
- Storage pods on top of vehicle
- Ladder racks
If you are not 100% satisfied with your wash, we will immediately rewash your car. If it rains after your car wash, you can bring it back within 48 hours for a free wash. Of course, members can wash as much as they like.
We offer free dash wipes and vacuums at nearly every location to help you keep the inside of your car clean, so you Don’t Drive Dirty®.
General Car Washing
A car wash in important to help remove harmful sap, pollen and prevent rust corrosion. And at Quick Quack, we make washing your car easy and affordable. In three minutes or less you can get cleaned, dried and shined without breaking the bank.
For routine car washing, most experts recommend washing your car every two weeks. However, if you drive more often, or your car gets covered in bugs, sap, pollen, road salt or salt water, it is recommended to wash as soon as possible to remove the elements safely without harming your vehicle’s paint. With an unlimited wash plan, you can wash as often as you want, for one monthly convenient price.
Quick Quack Car Wash is open rain or shine. We will only close if the weather becomes unsafe for customers, members and our Team Members. You can follow us on social media for store updates.
Our water repellent helps rainwater bead up and glide more easily off of your vehicle and windshield. This helps with overall visibility, making your commute in the rain safer overall. Plus, if it rains the same day you wash, you can rewash within 48 hours at any Quick Quack free of charge.
When visiting Quick Quack, the best time to wash your car is whenever it fits into your schedule. And with most location open from 7 a.m. to 8 p.m., you can wash morning or night.
Using water alone will not get your car clean. At Quick Quack, we use bug blaster and eco-friendly soaps to remove harmful dirt and grease to get your car truly clean. And our duck wax and premium Ceramic Duck wash helps protect your paint from the elements while illuminating shine.
*Refer to Terms of Service for details and limitations.